Coloplast SenSura Mio One-Piece Maxi Soft Convex Cut-To-Fit Transparent Drainable Pouch

Brand/Manufacturer: COLOPLAST
Item # Desc Pkg Price
16716 Stoma Size: 3/8" - 2" $4.56

Coloplast Sensura Mio One-Piece Maxi Soft Convex Cut-To-Fit Transparent Drainable Pouch is made of soft and comfy textile material that provides low friction against clothes and does not feel wet after taking a shower. Its adaptive convex shell and an elastic adhesive give a more secure fit to uneven skin areas, deep-seated areas.

Why choose SenSura Mio Transparent Drainable Pouch?

  • Comes in a curved shape
  • New pouch design with an honest look
  • Unique full circle filter for a better night's sleep
  • Its elastic adhesive provides secure fit
  • New bag design and filter provides discretion
  • EasiClose outlet making pouch easier to clean and empty

SenSura Mio One-Piece Transparent Drainable Pouch Features

  • The integrated flex lines provide a unique combination of stability and flexibility
  • The elastic adhesive ensures that the pouch can stretch and retract back. SenSura Mio Convex is elastic, so it simply bends and stretches with the skin when the body moves.
  • The textile material makes the ostomy pouch look more like a piece of clothing than a medical device
  • SenSura Mio -1Piece Ostomy Bag does not try to imitate the body. It optimizes discretion so the user can feel confident.
  • The color of SenSura Mio Convex is chosen among hundreds of colors to find exactly the color that optimizes discretion under all clothing colors even white
  • The full-circle filter has proven to reduce ballooning with up to 61%. The full-circle filter improves discretion and help user sleep better at night
  • The pre-filter protects the carbon and membrane, as those two parts are very vulnerable to faeces. Therefore, the full-circle filter clogs less frequently, so the airflow through the filter lasts longer and the user experience reduced ballooning.
  • Pouch size: 11" (655mL)

What to buy with SenSura Mio Transparent Drainable Pouch

Instructions to use SenSura Mio Soft Convex Drainable Pouch

  • Preparation - Cut a hole in the base plate to fit the exact size and shape of the stoma using a pair of small curved scissors and the cutting guide on the base plate. You can use the enclosed stoma measuring guide to measure the size and shape of the stoma. An exact fit between the hole and the stoma is important to reduce the risk of leakage and skin problems. Place the ostomy pouch on a flat surface with the coupling side down. Close the outlet by folding the bottom of the outlet upwards three times so that the Velcro strip becomes visible. Fold the two turquoise tabs inwards to secure the Velcro. Thoroughly clean the stoma and the surrounding skin area. The skin must be completely dry before application of the base plate.
  • Application - Peel off the protective film from the base plate Align the adhesive around the stoma and press it firmly onto the skin. The adhesive must fit snugly around the stoma. To prevent leakage it is important to ensure a tight seal around the stoma. When applying pressure to the baseplate/bag on the abdomen, begin in the area around the stoma and press the adhesive to the skin. Run a finger all the way around the stoma to ensure that the adhesive seals. Smooth the adhesive down, starting from the stoma and moving outwards to the edges, to ensure that the adhesive has made full contact with the skin. Apply pressure on the pouch to ensure fast adhesion and a perfect fit between the base plate and the skin around the stoma.
  • Removal - Gently remove the pouch by pulling the removal ear on the base plate away from the stomach and roll the base plate slowly downwards. Apply light pressure on your skin with your free hand to help removal.

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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