Coloplast SenSura Click Soft Outlet Two-Piece Maxi Urostomy Pouch With Multi-Chamber

Brand/Manufacturer: COLOPLAST
Item # Desc Pkg Price
11844 Flange Size: 1-9/16", Opaque, Green $1.55
11845 Flange Size: 2", Opaque, Red $1.55
11846 Flange Size: 2-3/8", Opaque, Blue $1.55
11854 Flange Size: 1-9/16", Transparent, Green $1.55
11855 Flange Size: 2", Transparent, Red $1.55
11856 Flange Size: 2-3/8", Transparent, Blue $1.55

Coloplast SenSura Click Soft Outlet Two-Piece Maxi Urostomy Pouch is suitable for people with a urostomy, which tends to have a more aggressive output that can breaks down standard adhesives more quickly. SenSura Click 2-Piece Ostomy Pouch has an anti-reflux valve that prevents the urine from washing over the stoma and reducing the risk of urinary infections. This ostomy bag is divided into multiple chambers that allow having a flat and discreet profile while reducing splashing sounds. Mechanical coupling can also be repositioned to enable easy handling whether the user is left or right-handed. Its soft tuck-away outlet is easy to use and can be tucked away when not in use, this prevents it from rubbing on the leg and offers more comfort and discretion.

Why choose SenSura Click Soft Outlet Two Piece Urostomy Bag?

  • SenSura Xpro adhesive offers extra protection against aggressive output
  • A two-piece mechanical coupling system that combines the unique SenSura double-layer adhesive with an audible 'click' to ensure secure locking of the pouch to the barrier
  • The pouch is attached securely to the barrier by a mechanical coupling system. Before the pouch is locked into position, it can be rotated into the desired position to accommodate the users; body position (standing, lying down, emptying) without removing the pouch from the barrier.
  • Coloplast SenSura Click 2-Piece Urostomy Pouch contains 2 layers: Protection layer protects the skin from stoma output and Skin care layer keeps skin healthy by absorbing excess moisture
  • Not made with natural rubber latex
  • Pouch size: 10-3/8" (480mL)

What to buy with SenSura Click Maxi Urostomy Bag

How to use SenSura Click Multi Chamber 2-Piece Urostomy Pouch?

Preparations for Coloplast SenSura Click Soft Outlet Maxi Pouch

  • Cut a hole in the baseplate to fit the exact size and shape of the stoma using a pair of small curved scissors and the cutting guide on the baseplate
  • Use the enclosed stoma measuring guide to measure the size and shape of the stoma
  • An exact fit between the hole and the stoma is important to reduce the risk of leakage and skin problems
  • Thoroughly clean the stoma and the surrounding skin area
  • The skin must be completely dry before application of the baseplate

Coloplast SenSura Two-Piece Pouch Application

  • Peel off the protective film from the adhesive
  • Align the baseplate around the stoma and apply pressure to the baseplate to ensure fast adhesion and a perfect fit between the adhesive and the skin around the stoma
  • The adhesive must fit snugly around the stoma
  • To prevent leakage, it is important to ensure a tight seal around the stoma. When applying pressure to the baseplate on the abdomen, begin in the area around the stoma and press the adhesive to the skin
  • Run a finger all the way around the stoma to ensure that the adhesive seals
  • Smooth the adhesive down, starting from the stoma and moving outwards to the edges, to ensure that the adhesive has made full contact with the skin
  • Ensure the baseplate is dry and clean (When cleaning the baseplate only use water). Make sure that the lock ring is open.
  • Position the bottom of the bag coupling at the bottom of the baseplate coupling.
  • Press the bag and the baseplate together at the bottom with the middle fingers With the index fingers, apply gentle pressure to the top of the coupling until you feel the bag is correctly positioned to the baseplate
  • Close the lock ring by pressing the lock together. The bag is securely attached to the baseplate when you hear a ‘click’. Remember to close the outlet before use. The outlet can be hidden in the pocket on the front to make it more comfortable and discreet. (Only applies for bags with the non-woven front.)

How to empty SenSura Click Maxi Urostomy Pouch?

  • Hold the plug/end of the outlet upwards and squeeze the outer end of the outlet
  • Pull out the plug and relax your hold on the outlet and then drain the bag
  • After complete drainage, ensure that the outlet is firmly closed with the plug fully inserted

SenSura Click Maxi 2-Piece Pouch Removal

  • Remove the bag by opening the lock ring by pressing the small tab facing your stomach with a fingertip
  • Hold onto the removal ear and remove the bag by carefully pulling the bag away from the baseplate
  • Gently remove the baseplate by pulling the removal ear on the baseplate away from the stomach and roll the baseplate slowly downwards
  • Apply light pressure on your skin with your free hand to help removal

Coloplast SenSura Click Two-Piece Urostomy Bag User Guide

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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