Not Eligible for Standard and Expedited Delivery.

Chattanooga FlexiPAC Hot and Cold Compress

Brand/Manufacturer: CHATTANOOGA GROUP
Item # Desc Pkg Price
4020 5" x 10" (13cm x 25cm) $1.14
$48.85
$37.99
4026 5" x 6" (13cm x 15cm) $1.53
$67.85
$50.99
4029 8" x 14" (20cm x 35cm) $1.23
$53.85
$40.99

Chattanooga FlexiPAC Hot and Cold Compress has non-toxic gel which stays pliable throughout hot or cold therapy. These compact, reusable hot and cold compresses conform to any body contour at any temperature. Microwavable to provide soothing heat therapy and is stored in the freezer for penetrating cold therapy.

Features

  • Chattanooga FlexiPAC Hot and Cold Compress stays flexible whether providing hot or cold therapy
  • Used to reduce muscle spasms, joint stiffness, swelling of blood vessels etc
  • Compact and fits easily into your briefcase, gym bag, purse or back pack
  • Great for work or play
  • Note: This item cannot be returned or exchanged due to hygienic reasons

More Information

  • Why Cold Therapy?
    -
    Cold therapy is proven to be safe and effective at reducing swelling, relieving pain and decreasing muscle spasms, cold therapy is an easy self-care technique that anyone can administer
    - Cold therapy should always be used as soon as possible after an injury occurs and continued for the following 48 hours at 15 to 20 minute intervals or as advised by a medical professional
  • Why Heat Therapy?
    -
    Heat can reduce muscle spasms, reduce joint stiffness, and make soft tissue more limber
    - Heat can be used to help loosen tight muscles and joints during a warm-up period before exercise
    - Heat can be used to help loosen tight muscles and joints during a warm-up period before exercise

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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