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Battle Creek Ice It MaxComfort Cold Therapy Shoulder System is designed to curve around the entire shoulder, with large cold packs in both the front and back sections for maximum effectiveness. It helps relieve pain and reduce inflammation or swelling from injury or overuse. This Therapy system features 13” x 16” fabric holster with removable elastic straps holds two 6” x 12” E*Packs.
ItemName - now 01/18/2021
UserName - now 01/18/2021
01
Phil Emond 11/09/2016
Answer
Customer care 11/10/2016
Sorry, DVD is not available for using Battle Creek Ice It ColdComfort Cold Therapy Shoulder System.
02
Jennifer Moore 04/19/2015
Customer Care 04/20/2015
Thank you for reaching out to us. It's easy to store the entire Ice It!® Deluxe Cold Therapy System in your freezer. Just put the Ice It!® cold pack inside the soft fabric pouch and wrap the wide elastic and Velcro® strap around the outside. Tuck it inside a plastic bag and keep it in the freezer door. When one of life's little emergencies pop up, it's ready to go.
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Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.
Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:
We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.
You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.
If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.
Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.