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Advanced Orthopaedics Criss Cross Lumbar Sacral Support

Brand/Manufacturer: ADVANCED ORTHOPAEDICS
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Item # Desc Pkg Price
513 Small, Waist Size: 20"-30" $0.90
$45.85
$29.99
515 Medium, Waist Size: 30"-34" $0.90
$45.85
$29.99
517 Large, Waist Size: 34"-38" $0.90
$45.85
$29.99
518 X-Large, Waist Size: 38"-42" $0.90
$45.85
$29.99
519 2X-Large, Waist Size: 42"-46" $0.90
$45.85
$29.99
520 3X-Large, Waist Size: 46"-50" $1.00
$49.95
$33.49

Advanced Orthopaedics Criss Cross Lumbar Sacral Support is lightweight with classic criss-cross reinforcement design. The support features elastic construction with four stays for added support. It is 9" in back tapers to 4" in the front.

More Information

  • Sizing: Measure around waist at widest point.
  • How To Apply:
    - Apply in a standing position. Unfasten all closures. Place the back of the support around back and upper buttocks area.
    - Pull the sides of the support around until it holds the upper buttocks snugly, secure the hook and loop closure on the support base.
    - Support should fit snug but not bind the groin area when sitting. Readjust if necessary.
  • Care Instructions:
    - Fasten closures. Hand wash in cold water with mild soap. Wrap in a towel to remove excess water (do not twist or wring). Air dry away from heat. Do not tumble dry. Do not bleach.
  • Caution: Wear as recommended. Always consult a physician when encountering persistent pain, discomfort, inflammation, or swelling.

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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