Active Ankle T2 Black Rigid Ankle Brace

Item # Desc Pkg Price
277417 Black, Medium Size $1.66
$79.97
$55.37

Active Ankle T2 Black Rigid Ankle Brace fits on either foot and is designed for any athlete who wants to protect an injured ankle or minimize the risk of ankle injury with minimal impact on range of motion and performance. It offers an exceptional level of protection in an affordable package, this brace features a quick-fit single strap that is adjustable for both low-top and high-top shoes.

Features

  • Active Ankle T2 Black Rigid Ankle Brace is for men and women
  • Offers performance and protection for sports like: volleyball, basketball, softball, football
  • Sleek, less-bulky brace features feather-light, custom molded EVA padding, which hugs every contour of the ankle and is custom molded for fit and comfort
  • Anatomical bilateral hinge allows full foot range of motion in the ankle, which makes it suitable for minimizing the effect of sprains and strains
  • Rigid ankle braces offer the highest level of protection in the ankle bracing category

More Information

  • Fitting Instructions:
    - Adjust the large fastening strap by sliding it up for high top shoes, or down for low top shoes. Positioning the strap in the center will allow you to remove the strap for washing. The large fastening strap is pre-positioned in the LOW setting
    Place the Active Ankle brace inside the shoe with the logo label positioned so that it will be on the outside of your ankle
    - If your shoe has a removable insole or orthotic, place the Active Ankle brace under it for additional comfort. If doing so, remove the white heel pad (recommended)
    - Place your foot inside the shoe. Make sure to adjust the pivot points to be in line with your ankle bones
    - Place the small posterior strap comfortably and without tension around the back of your ankle and secure it as low as possible to the Velcro on the inside
    - Secure the large fastening strap firmly around the ankle. For maximum support, thread your outside shoelace through the loop and tie laces
    - Active Ankle brace will require a brief break-in period
    - For maximum support, wear a sneaker or a lace-up shoe
    - Wear a comfortable, absorbent sock at least calf-height

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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