Jessica
I ordered this product, and when I called to find out where it was, it still
had not been been sent out six days after ordering it. I got it on a Saturday, tried to wear it for a few hours. I went by the size chart, but it didn't fit properly. The velcro front closure was rubbing my chest wall at the top, as it extended over the top. When I ran my finger over it, it was rough. Also, the "adjustable straps when adjusted, left raw velcro exposed, abrading my clothing. It also flipped up when sitting. My physical therapist suggested returning it. When I called, the man with whom I spoke was very rude to me, when he asked if I had kept the original packaging. I told him it came in an envelope that couldn't be reused, and as in a generic plastic bag, which I tore open and threw away. I told him I could return it in plastic and an envelope. He said, "so you wore it and you don't have the original packaging?" I said, "does this mean I won't get
money back?" He was rude - " Did I say that, when did I say that?" Speaking to me as if I were a child. I decided just not to challenge him.
Still don't know if I will get a refund.VERY displeased with it and the service.
Option: Large
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