3B Medical Viva Nasal CPAP Mask FitPack With Headgear

Brand/Manufacturer: 3B MEDICAL
Item # Desc Pkg Price
Vi1000 Viva Nasal Mask - All Size kit $2.28
3B Medical Viva Nasal CPAP Mask FitPack With Headgear is designed in a plastic body with a silicone seal and features a comfortable and adjustable headgear. The mask comes with a supporting frame that automatically adapts to any forehead with minimal contact. It is a light, simple, and comfortable design that offers everything the user needs in a nasal mask, making it comfortable and easy to use.

Why to buy Viva Nasal CPAP Mask

  • Quick release headgear clips 
  • Minimalist design 
  • Soft headgear 
  • No bulky forehead pad

3B Medical Viva Nasal CPAP Mask Features

  • AutoFit: Supporting frame automatically adapts to any forehead
  • Frame: All Size Cushions share the same Frame
  • Pad Free: Minimal contact with forehead for more comfort
  • Adjustable Headgear: Comfortable adjustable Headgear

What 3B Medical Viva CPAP Mask FitPack Includes

  • Cushion in small,medium and large size
  • Headgear
  • Nasal mask
  • Clips

What to buy with Viva Nasal Mask

How to use Viva Nasal CPAP Mask?

Fitting the 3B Viva CPAP Mask

  • Attach the headgear straps by threading them through the gaps of the forehead frame and clips.
  • Hold the mask over the nose and pull the headgear over the head.
  • Bringing the lower headgear straps below your ears, connect the clips to the frame assembly.
  • Adjust the upper & lower headgear straps evenly until they are comfortable and firm, and reattach the mask.

Viva Nasal Mask Fitting Template

Disassembling The Viva CPAP Mask

  • Undo and remove the upper headgear straps out of the hole on the Forehead frame.
  • Remove the cushion from the frame assembly.
  • Please Note: The Frame assembly cannot be disintegrated

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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