Ossur Cold Rush Cold Therapy System

Brand/Manufacturer: OSSUR/ROYCE MEDICAL
Item # Desc Pkg Price
B-232000010 Cold Rush Therapy System $5.25
$244.99
$174.99
B-232000011 Cold Rush Therapy System With Knee Pad $6.75
$314.97
$224.99
B-232000012 Cold Rush Therapy System With Universal Pad $6.75
$314.97
$224.99
B-232000013 Cold Rush Therapy System With Hip Pad, Left $6.75
$314.97
$224.99
B-232000014 Cold Rush Therapy System With Hip Pad, Right $6.75
$314.97
$224.99
B-232000015 Cold Rush Therapy System With Shoulder Pad, Small $6.75
$314.97
$224.99
B-232000016 Cold Rush Therapy System With Shoulder Pad, Large $6.75
$314.97
$224.99
B-232000017 Cold Rush Therapy System With Ankle Pad $6.75
$314.97
$224.99
B-232000018 Cold Rush Therapy System With Rectangular Pad, Small $6.75
$314.97
$224.99
B-232000019 Cold Rush Therapy System With Lumbar Pad $6.75
$314.97
$224.99

Ossur Cold Rush Cold Therapy System features a durable motor, a stronger flow rate, and industry-leading ice to water ratio that produces less heat transfer from the motor to the water combined to ensure cold therapy pain relief for up to 6 continuous hours. Cold Rush provides consistent cooling and excellent compression, even to high elevations.

Ossur Cold Rush Cold Therapy System Features

  • Cold Rush uses a brushless motor to produce a whisper-quiet (30 decibel) unit that allows patients to get the rest they need to properly rehabilitate from their injuries
  • Features a durable motor, stronger flow rate than the top selling units and an industry-leading ice-to-water ratio that ensures longer cooling times
  • Far more than just a modified beverage cooler Cold Rush was designed holistically, with unique features like a locking lid to help prevent spills and insulated walls for improved cooling
  • Incorporating the same durable motor used in much larger mobile air conditioners and refrigerators
  • Input: 120V US, 240V EU
  • Input frequency: 60Hz US, 50Hz EU
  • Output power: 6W
  • Output Voltage: 12V
  • Output Current: 0.5A
  • Indications
    - Requiring the application of cold therapy to a joint or limb such as post-surgical, trauma pain, and swelling

Instruction To Use Ossur Cold Rush Cold Therapy System

  • Ensure cold therapy unit is turned off, turn flow control knob counter clockwise to the off position. Do not plug in to wall socket
  • Fill reservoir with water to the indicated fill line
  • Add chopped or cubed ice to the reservoir up to the indicated fill line
  • Attach the provided 12V power supply to DC power port, do not plug into wall circuit
  • Apply insulation barrier over the patients skin in the area to be treated
  • Apply Cold Rush Pad over insulation barrier (not included). The Cold Rush Pad should never be applied directly over the patients skin
  • Connect Cold Rush pad to hose extending from the unit. To ensure proper connection, push couplings together until they snap into place
  • Plug the provided 12v power supply to wall socket (120V US, 240V Europe)
  • Turn flow control knob clockwise to the number "3" setting, this will turn unit on Wait 10 minutes to allow temperature to stabilize before adjusting the temperature for comfort
    Turn flow control knob counterclockwise to increase temperature
    Turn flow control knob clockwise to decrease temperature
  • To turn the cold therapy unit off, turn flow control knob counterclockwise until it stops
  • Always turn the cold therapy unit off before disconnecting the Cold Rush pad or any hoses. To disconnect the hoses, press the release tabs on the coupling and pull the connectors apart
  • Drain all of the water out of the cold therapy unit after each use
  • Follow directions 2-10 before each use

Customer Reviews

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roger     07/24/2020

How do i order different attachments for my ossur cold rush machine

Answer

Customer care    07/25/2020

Unfortunately, we do not carry the required product.

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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