HealthCraft Invisia 2-in-1 Toilet Roll Holder With Integrated Grab Bar

Brand/Manufacturer: HEALTHCRAFT PRODUCTS INC.
Item # Desc Pkg Price
INV-WTRH-CP Polished Chrome $5.67
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INV-WTRH-ORB Wall Toilet Roll Holder, Oil Rubbed Bronze $7.10
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HealthCraft Invisia 2-in-1 Toilet Roll Holder With Integrated Grab Bar is a stunning addition to any bathroom, offering discreet support by the toilet, providing easy accessibility without sacrificing design and decor. This elegant design can support up to 500 pounds of weight when secured to mounting structures, making it an ideal and attractive safety accessory for any bathroom. Its meticulously designed wall interface stems render mounting areas virtually invisible.

Invisia Toilet Roll Holder Highlights:

  • Elegant design
  • Offers discreet support
  • 4-point wall connection
  • Soft lines and graceful curves
  • Made of stainless steel

HealthCraft Toilet Roll Holder Features

  • With a solid handrail that provides discreet support, this fluid and versatile design captures the essence of contemporary and modern flare
  • Soft lines and graceful curves blend effortlessly with practicality and function
  • 4-point wall connection provides maximum structural support
  • Made from rust resistant, #304 stainless steel
  • Exceeds ADA 4.26.3 structural strength requirements for grab bars and fasteners (250lbs)
  • Reduces twisting and reaching for both toilet paper and support
  • Curved bar supports up to 500lbs + holds paper
  • Discreet wall support with concealed screws
  • Suitable for use in a wet environment
  • Solid construction and mounting
  • Rail Diameter: 1.25" (3.2cm)
  • Wall Clearance: 1.5" (3.8cm)
  • Rail Width: 7.25" (18.4cm)
  • Rail Height: 13" (33cm)
  • Weight capacity: 500lb
  • Note: Product must be anchored to structural walls only
  • Instruction Manual

Installation Instruction of Invisia Toilet Roll Holder

  • Back off set screw from rail socket.
  • Allow wall stem to freely move in and out of rail socket.
  • Peel off label on back of wall stem to expose sticker.
  • Mark location of top wall stem.
  • Drill pilot hole appropiate for fastener.
  • Fasten the wall stem to the wall using supplied lock washer and fastener.
  • Place rail back onto the fastened wall stem.
  • Using wall plate as guide, mark location of bottom holes. Ensure level.
  • Drill pilot holes appropiate for fasteners.
  • Place rail back onto the fastened wall stems, and secure rail to wall stem by tightening set screws.
  • Secure the wall plate to the wall using appropriate fasteners (x3).
  • Cover exposed screw heads with push on plastic caps (x3).
  • Inspect hardware regularly, and tighten if required.

Caution:

  • Check that Toilet Roll Holder is properly assembled, installed, and cared for
  • Failure to follow instructions in this manual could result in serious injury
  • Support rails can be slippery when wet

Warranty

Limited lifetime warranty

Products are covered by a limited lifetime warranty against defects in materials and workmanship for the original purchaser. Warranty excludes products that have been damaged through misuse, accidental damage, alteration, normal wear and tear, wood material and stain, or the use of corrosive or abrasive cleaning products.

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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