PerfectClean Hearing Aid Cleaning System

Brand/Manufacturer: PERFECTCLEAN
Item # Desc Pkg Price
HC-PERFECTCLEAN Hearing Aid Cleaning System $3.57

PerfectClean Hearing Aid Cleaning System is a patented innovation specifically developed for the safe and effective earwax removal, cleaning, and drying of all types of hearing systems. Simply place your hearing aids in the PerfectClean, and after 1 hour, they will be completely cleaned, disinfected and dried. This system works with a refill solution that disinfects and removes earwax, which is amplified thanks to the Vortex Power of the system.

What PerfectClean Hearing Aid System Includes

  • 1 PerfectClean
  • 1 USB cable
  • 1 mains adapter
  • 1 User manual

PerfectClean Hearing Aid Cleaning System Features

  • Forced-air drying system featuring a self-regulated temperature, extraction of moisture, controlled ventilation and consistent air flow
  • Antibacterial solution disinfects and removes additional earwax
  • UV-C light completely disinfects hearing aids
  • Helps to prevent irritation 
  • Maintains optimal performance of hearing devices
  • One-touch button begins the full cycle (60 minutes) with automatic shut-off
  • Uses Antibacterial Cleaning Solution cartridges, which last for 45 cycles

What to buy with Hearing Aid Cleaning System

How to use PerfectClean Hearing Aid Cleaning System?

  1. Plug in the PerfectClean. The blue indicator lights to show that it is powered on.Before first use, make sure to refill the PerfectClean(completely empty the refill), otherwise the cycle will not start. For more information, please refer to the refill instructions.
  2. Open the battery compartment (the batteries can remain in their housing), place the hearing aids into the box, placing the tips in the two holes provided. Close the cover.
  3. Press the touch button once to start the cycle (the pink flashing indicator means the request has been taken into account). The blue indicator flashes slowly, indicating that the box is running. The cycle will only run if the cover is closed. The PerfectClean stops automatically at the end of the cleaning cycle (90 minutes). The indicator turns off.

How PerfectClean Hearing Aid Cleaning System Works?

  • Cleaning - Bactericidal (20 minutes)
  • The PerfectClean cleans hearing aids using an anti-bacterial solution. The elimination of cerumen and impurities is optimised by the Power Vortex.
  • Drying (65 minutes)
  • The PerfectClean has a ventilator-driven pulsed air drying system. The care chamber temperature is controlled by an electronic system in order to obtain a maximum temperature of 45°C whatever the room temperature, thereby preventing damage to the hearing aids.
  • UV-C disinfection (5 minutes)
  • The PerfectClean has a short-wave UV-C lamp to clean the hearing aids. The exposure of surfaces to UV-C light eliminates over 99% of fungi and bacteria.

Handling instructions
  • Only refill the PerfectClean when the refill indicator is on.
  • Use the full refill. Make sure the cover is closed before starting the cycle, otherwise the PerfectClean will not start.
  • Do not open the cover if the PerfectClean is running.
  • When the cycle is complete, the PerfectClean indicators turn off automatically.

Emptying (to travel or transport)
  1. Place the PerfectClean on its front face (the side with the start button).
  2. Remove the filter cap by pivoting it to the left to the position.
  3. Put the PerfectClean flat over a sink to drain the remaining liquid.
  4. Refit the cap in the position and then turn it to the right to the position.
In order to maintain optimum hearing aid quality, the daily use of the PerfectClean is recommended.

How to clean PerfectClean Hearing Aid Cleaning System

  • Remove the filter cap It is important to place the PerfectClean on its front side (with the start button) to prevent any fluid flow. Rotate the cap to the left, from the position to the position.
  • Clean the filter cap
    • Option A For a little dirty filter: clean it with warm water.
    • Option B For a very dirty filter: clean it with a cleaning tablet (20 minutes in a glass) and then rinse it with warm water.

Safety instructions
  • The PerfectClean must be used by persons in full possession of their mental capacities.
  • However there are no applicable restrictions as to the user. Keep out of the reach of children.
  • Any work, other than cleaning and routine care by the client, must be carried out by the manufacturer’s customer service or by an approved professional.
  • Do not place the PerfectClean, the power supply cable or the plug in water or any other liquid.
  • If the power supply cable or the plug are damaged, do not use the device and replace them immediately.
  • Replace your mains adapter with an original model. Place the PerfectCleanon a flat, dry and stable surface. Never tip or overturn the PerfectClean, even when it is not running.
  • Do not directly look at the UV-C lamp located in the drying chamber. When disconnecting, pull the plug and not the cable.
  • Never use detergent or corrosive products to clean your PerfectClean. Failure to follow these instructions will void the guarantee.
  • The manufacturer cannot be held liable for damage caused by incorrect use or handling.

Product Care Advice
  • Clean using a soft cloth. Do not clean the PerfectClean using abrasive products.
  • Do not spray liquids into the device.
  • Keep the PerfectClean closed when not in use to avoid impurities from being deposited.

PerfectClean Hearing Aid Cleaning System Instruction Manual

Hearing Aid Cleaning System Specifications

Internal size (lxwxd)71x18x87 mm
External size (lxwxd)106x68x122 mm
Weight (g)400g
UV lamp253.7nm
Max. power4W
Standby power0.04w
SoftwareØØ PC-LOG-02.00
Storage conditions from-20°C to +65°C
Number of cycles1
Drying temperature45° C
Cycle duration90’
Operating temperatureFrom 12°C to 40°C
Power Supply
Input100-240Vac 50-60Hz
ConnectorsUSB - micro USB cable


Three year warranty

Customer Reviews


ItemName - now     12/06/2021

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UserName - now     12/06/2021

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Jeffrey Wohl     02/18/2021

Does the system come with reservoir filled or is it necessary to purchase to work?
Where to buy refills?


Customer Care    02/19/2021

The PerfectClean Hearing Aid Cleaning System ships with 1 PerfectClean, 1 Antibacterial Solution Cartridge, 1 Power Supply and a user manual. If you run out of cleaning solution, please visit the following link to purchase refill cartridge -



Stephen Toth     08/28/2020

Can I use Perfect Clean to clean my Earbuds?


Customer Care    08/29/2020

PerfectClean Hearing Aid Cleaning System is developed for the safe and effective earwax removal, cleaning, and drying of all types of hearing systems. Simply place your hearing aids in the PerfectClean, and after 1 hour, they will be completely cleaned, disinfected and dried. This system works with a refill solution that disinfects and removes earwax. For more information please go through the link given below: 



Susan Elkin     04/10/2020

Does this work with Oticon hearing aids?  I was told to not get them wet. Thanks!


Customer Care    04/13/2020

Unfortunately, we do not have information regarding your query since we do not sell the hearing aids you possess. We recommend you to inquire with the seller of the hearing aid. They might be able to provide you the answer you are looking for.



Luis Erlanger     04/09/2020

The solution ended and I can’t buy the refill.  I can use without the solution?
Do you ship to Brasil?


Customer Care    06/20/2020

We do sell the filter for the Hearing Aid Cleaning System. Here is the product link for the same - 

Unfortunately, we do not ship liquid items abroad, so we cannot ship it to Brazil.



Amy Jackson     02/03/2020

Does this cleaning kit fit all hearing aides? It doesn't look like the larger inner ear piece of mine will fit down in the hole shown in picture.


Customer Care    02/04/2020

We need to ask manufacturer regarding your query. We will get back to you soon regarding this.


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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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