Trio Siltac Silicone Ostomy Seal

Brand/Manufacturer: TRIO OSTOMY USA
Item # Desc Pkg Price
ZX-TR102010 Size 1, Small, (20mm - 28mm) $2.10
ZX-TR102810 Size 2, Medium, (28mm - 35mm) $2.10
ZX-TR103510 Size 3, Large, (35mm - 44mm) $2.10

Trio Siltac Silicone Ostomy Seal speeds up your bag change routine and prevent leakages. With Responsive Silicone Technology at its heart and the ability to provide a truly custom fit, Trio Siltac provides ostomates around the world with the added security and confidence they have desired since surgery. Unlike dated hydrocolloid seals, Trio Siltac will fit the shape of stoma without the need for aggressive moulding and therefore prevent leakages. Because of its silicone formulation Trio Siltac does this whilst allowing the skin around your stoma to breath naturally and not sweat excessively.

Siltac Slicone Ostomy Seal Features

  • Trio Siltac Silicone Ostomy Seal specially developed to not absorb moisture, such as sweat and body waste throughout days of usage
  • Prevents skin damage caused by unhygienic hydrocolloid seals
  • Added security and confidence
  • Flexible and stretchy formula provides a truly custom fit for everybody stoma
  • Allowing peristomal skin to breath does not cause a build up of sweat
  • Does not absorb body waste allows for a hygienic seal that maintains its integrity
  • Sticks to skin instantly allows for quick bag changing and added security
  • Removes in one piece leaves no residue and removes without stripping peristomal skin

Responsive Silicone Technology:

  • Uncompromised security and comfort
  • Silicone does not absorb sweat from the skin surrounding your stoma or body waste. Because of this, silicone ostomy care products maintain their integrity throughout days of usage and therefore maintain adhesion
  • More hygienic alternative to hydrocolloid products
  • Helps avoid damage to the skin surrounding your stoma and calm existing red, sore skin
  • Allows ostomates to enjoy the comfort they deserve and need to partake in the excitement of life

What to buy with Trio Siltac Ostomy Seal?

How to use Trio Silicone Ostomy Seal?

  • Step 1: Take the pack containing the Siltac seal from the dispenser carton, then peel and dispose of the lid from the clear plastic blister.
  • Step 2: Grip the blister’s peel tab with one hand, and using the thumb of your other hand, gently rub the edge of the Siltac seal away towards the centre of the blister.
  • Step 3: Then using the thumb and forefinger, carefully pull the seal from its pack. It is normal for the seal to be adhered to the blister pack, but it has been designed to be strong enough to be pulled free from the blister without tearing or damage.
  • Step 4: Before applying the seal, it is very important to ensure your skin is dry. The seal will not stick to wet skin. Taking the edge of the seal in both hands, stretch it around your stoma. You will find that Siltac stretches smoothly and easily and is very tacky in order to form a secure seal around your stoma.
  • Step 5: Then allow Siltac to retract around your stoma to form a comfortable seal. Siltac has been designed to conform and seal around any shape of stoma, so there is no need to mould it to shape; its gentle elasticity will form the seal by itself.
  • Step 6: Once Siltac has sealed around your stoma, gently press it onto the peristomal skin surface. Now place your ostomy pouching system directly onto the surface of the seal as normal, and hold it in place until secure.

Note: Siltac is available in three sizes and care should be taken to select the correct size that will retract sufficiently to form a perfect seal around your stoma. When removing your pouching system Siltac will normally just peel off with the wafer, or if not, it can easily be peeled from the skin in one piece leaving no residue.

Trio Siltac Ostomy Seal Specifications

The table below shows the difference between Trio advanced silicone technology and traditional hydrocolloid adhesives
Clinical NeedHydrocolloid AdhesivesTrio’s Advanced Silicone Technology
Instant AdhesionPoor instant adhesion due to non-adhesive hydrocolloid fillers used in final compositionInstant adhesion due to low surface energy and high flexibility of silicone polymers
Adhesion level does not increase over time (resulting in ease of removal and reduction in ‘skin stripping’)Increases over time due to the adhesive matrix flowing into skin (non – cross-linked polymer)No significant change in adhesion over time (cross-linked polymer)
HygienicAbsorbs faeces and urineNon-absorbent but breathable to moisture
Clean removal (no residue)Breaks down in the presence of faeces and urineMaintains integrity and shape in the presence of faeces and urine allowing for one piece removal –leaves no residue

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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