Relief Pak Blue Vinyl ColdSpot Reusable Cold Pack

Item # Desc Pkg Price
11-1000 Standard, 11" x 14" $0.42
11-1000-12 Standard, 11" x 14" $4.09
11-1001 Neck Contour, 6" x 23" $0.44
11-1001-12 Neck Contour, 6" x 23" $4.37
11-1002 Oversize, 11" x 21" $0.73
11-1002-12 Oversize, 11" x 21" $7.77
11-1003 Half-Size, 7" x 11" $0.28
11-1004 Quarter size, 5" x 7" $0.22
11-1005 Slim, 3" x 11" $0.23
11-1005-12 Slim, 3" x 11" $2.06
11-1007 Circular, 10" Diameter $0.42
11-1007-12 Circular, 10" Diameter $4.09
Relief Pak Blue Vinyl ColdSpot Reusable Cold Pack offers an effective method of applying cold therapy to a localized area. ColdSpot Reusable Cold Pack remain pliable and soft even below freezing. The pack maintains its therapeutic temperature level for up to thirty minutes. The institutional grade packs are made of durable heavy-duty vinyl exterior and bentonite clay interior. Chilled pack should be wrapped in towel before applying to treatment area.

Features of ColdSpot Reusable Cold Therapy Pack

  • An effective cold therapy for sprains and strains, muscle soreness, bruises, swelling and tension headache
  • Soothe discomfort from injury
  • Maintains therapeutic cold for up to 30 minutes
  • Place pack in a chilling unit or freezer
  • Pliable and soft, even below freezing
  • Use with cold pack cover or hand towel between skin and pack
  • Reusable cold therapy gel pack

What to buy with ColdSpot Reusable Ice Gel Pack

Relief Pak Blue Vinyl Reusable Cold Pack FAQ’s

  • How many times can cold packs be used?

    Apply Relief Pak Blue Vinyl ColdSpot Reusable Cold Pack to the damaged or sore area at least three times each day for as long as pain, swelling, and inflammation persist. Ice for 10 minutes every hour for the first 72 hours.

  • Is cold pack good for pain?

    Yes, ColdSpot Reusable Cold Packs are effective pain relievers. The cold numbs the affected area, reduces pain and tenderness. Swelling and inflammation can also be reduced by the use of ice pack.

  • Is it bad to sleep with an ice pack on your head?

    If you sleep with an ice pack on, you risk leaving it on for much too long. Ice or ice packs should not be applied directly to the skin. When it comes to ice burn, a plastic bag isn't adequate.

  • Is ice better for infection?

    As a general rule of thumb, use reusable gel cold pack for acute injuries or pain, along with inflammation and swelling.

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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