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Cymed MicroSkin One-Piece Clear Urostomy Pouch With Plain Barrier is composed of odor-proof material and have a water-proof comfort backing. Pouch can be easily emptied by releasing the closure at the bottom of the pouch. It features a unique and innovative MicroSkin adhesive barrier, a transparent, hypoallergenic, odor-proof, polyurethane film. Barely visible when in place around the stoma and stretches and moves with user.
ItemName - now 01/21/2021
UserName - now 01/21/2021
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Kari Ann hatfield 03/06/2017
Answer
Customer Care 03/08/2017
Unfortunately video is not available but you can find instruction on how to apply Cymed MicroSkin One-Piece Clear Urostomy Pouch on below link page no 11.
02
Hilary Klug 07/25/2014
Customer Care 07/29/2014
Thank you for reaching out to us. We had communicated your query to the manufacturer. They have explained that due to an issue of a weak heat seal, few of urostomy pouches have caused some leaking incidents. The leak appears to occur mostly during draining, when the drain tube is pulled and tugged in a normal manner. They are ready to replace these pouches. We have emailed you the contact details where you can directly reach them.
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Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.
Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:
We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.
You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.
If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.
Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.