William Sound Pocketalker Ultra Personal Sound Amplifier With Earbud And Headphone

Brand/Manufacturer: WILLIAM SOUND CORP.

William Sound Pocketalker Ultra Personal Sound Amplifier amplifies sounds close to the listener while reducing background noise, making it ideal for use in noisy situations, one-on-one conversation, small-group and television listening or conversing in the car. Use with or without hearing aids. Simply plug in the earpiece, position the microphone near the preferred sound, adjust volume to the comfort and start listening.

Features

  • William Sound Pocketalker Ultra Personal Sound Amplifier With Earbud And Headphone includes:
    - 1 PKT D1 amplifier
    - 1 EAR 013 single mini earbud
    - 1 HED 021 folding headphone
    - 2 BAT 010 AAA alkaline batteries
    - 1 WCA 007 extension cord
    - 1 MIC 014 microphone
    - 1 RCS 003 lanyard
  • Separate tone and volume controls are located on the outside of the case for easy adjustments to your hearing needs
  • Finger tip adjustable volume control allows you to quickly adjust to your listening environment, whether your hearing loss is low frequency or high frequency sounds
  • Lightweight, ergonomic design for portability and easy use
  • Use with neckloops and telecoil-equipped hearing aids
  • Accommodates a variety of earphone and headphone options
  • 3.5mm mono microphone and headphone plug
  • 200 hours of battery life
  • Amplifies sound for better understanding
  • Low battery indicator
  • Click here for User Manual
  • Also available (separately):
    - William Sound Pocketalker Ultra Personal Sound Amplifier Without Earphone (Code PKT D1-0)
    - William Sound Pocketalker Ultra Personal Sound Amplifier With Wide Range Earphone (Code PKT D1 E08)

More Information

  • Caution:
    Hearing Safety

    This product is designed to amplify sounds to a high volume level which could potentially cause hearing damage if used improperly. To protect your hearing and the hearing of others:
    - Make sure the volume is turned down before putting on the earphone or headphone before adjusting the volume to a comfortable level
    - Set the volume level at the minimum setting that you need to hear
    - If you experience feedback (a squealing or howling sound), reduce the volume setting and move the microphone away from the earphone or headphone
    - Do not allow children or other unauthorized persons to have access to this product
    Battery Safety and Disposal:
    - This product is supplied with disposable Alkaline batteries. Do not attempt to recharge disposable batteries, which may explode, release dangerous chemicals, cause burns, or other serious harm to the user or product
    Pacemaker Safety:
    - Before using this product with a pacemaker or other medical device, consult your physician or the manufacturer of your pacemaker or other medical device
    - If you have a pacemaker or other medical device, make sure that you are using this product in accordance with safety guidelines established by your physician or the pacemaker manufacturer
  • Cleaning instructions:
    - Use an alcohol wipe or 3% hydrogen peroxide solution to clean the outside of the Pocketalker case and the earphone/ headphone cord. Wiping cloth should be damp rather than soaking wet (see caution below). Lightly swab the unit down, as pressing hard may release liquid into the unit.
    - The Pocketalker can be carefully cleaned with “Hospital Cleaner Disinfectant Towels with Bleach, or alcohol” however, we cannot guarantee that the coloring / markings on the unit will not be affected as a result of multiple bleach applications.
    - Replace the earphone foam pads with each new user, or use disposable sanitary headphone covers with each new user. (Earphone/headphone pads/covers are available through Williams Sound).
    - If using a plug-in microphone (MIC 014-R), replace the optional disposable sanitary microphone cover (WND 012) with each new user. (Both the MIC 014-R Plug-In Microphone and WND 012 Sanitary Microphone Cover are available through Williams Sound. The WND 012 is sold in packs of 100).
    - Do not spray or put liquid directly on the unit. Apply cleaning solution to a wipe or swab to clean the Pocketalker. Avoid pressing hard. It is crucial that “No Liquid” of any kind gets in the electronics of the unit, (i.e. Headphone jack, microphone jack, USB charging jack, internal speaker, internal microphone, volume knob, tone control or t-coil switch).
    Caution: Avoid getting any liquid inside the Pocketalker unit as it can damage the circuit board and will void the warranty

Specification

ParticularsDimensions
Dimensions3.38”L x 2.23”W x .88” Thick (85.8mm x 56.6mm x 22.3 mm) (Not including belt clip or microphone assembly)
Weight2.5oz (70.9grams) (with batteries and microphone)
Color and materialSilver gray, ABS/Polycarbonate molded plastic case
Battery TypeTwo 1.5V (AAA size) alkaline
Low Battery IndicatorRed light on top panel flashes
MicrophoneOmnidirectional, electret microphone assembled in housing with foam wind screen and 3.5mm mono plug
Tone ControlExternal rotary control knob to allow user to optimize hearing
Volume ControlExternal rotary control knob with power ON-OFF switch
Microphone Jack3.5mm, mono, gold plated mini plug
Headphone Jack3.5mm, mono, nickel plated mini plug
Accessories includedBelt clip: Allows the user to wear the unit on a belt
Lanyard: Allows the user to wear around the neck
TV listening extension cord: extends the microphone to 12ft
ApprovalsCE, RoHS, WEEE
Electrical Specifications (1k Hz reference)Power output: 50 mW (maximum) into 16 ohms
AGC: Limits maximum output level
Distortion1% THD (maximum)
Frequency ResponseTone at high position: 11dB boost at 5kHz, 8dB cut at 400Hz
Tone at mid position: 0dB boost at 5kHz, 4dB cut at 400Hz
Tone at low position: 3dB cut at 5kHz, 4dB boost at 400Hz

Warranty

5 years warranty and 90 days on accessories

Customer Reviews

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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