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Vasyli Dananberg First Ray Orthotic is the first professional orthotic device with removable first ray sections that have been designed with proximal and distal plugs. These plugs can be removed individually or together as needed, making the first ray function easier. VASYLI + Howard Dananberg (VHD) orthotic is heat moldable that allows personalization of rearfoot control. These FSA-approved Vasyli Dananberg Insoles design's flexibility provides a wide combination of applications to address tri-planar motion problems of patients.
ItemName - now 12/03/2021
UserName - now 12/03/2021
01
Miranda 03/02/2017
Answer
Customer Care 03/03/2017
As a general rule, yes. Vasyli Dananberg Orthotic balances the lower limbs. Always fit a pair, even if pain is felt in only one foot or limb, which is usually the case.
02
Betty 03/02/2017
No, remove all insoles within the footwear being fitted with the Vasyli Dananberg Orthotic. If the orthotic is fitted on top of existing insoles, it will "de-tune" the effectiveness of prescription and may contribute to arch intolerance, as will well-worn footwear. As a general rule, if the footwear has a full-length insole fitted, replace it with a full-length orthotic.
03
Nelson 03/02/2017
Vasyli Dananberg First Ray Orthotic covers are impregnated with an antibacterial / antimicrobial compound to eliminate odor. If the product requires general cleaning, wipe over with a damp cloth using a mild soap solution, rinse, towel dry, and air naturally. Do not expose the orthotics to any external heat source. Do not soak or machine wash.
04
Mike 03/02/2017
Yes, you can reheat Vasyli Dananberg First Ray Orthotic, if required. However, you cannot "regenerate" the rearfoot control by heat-molding. That requires the use of the rearfoot additions. Vasyli Dananberg First Ray Orthotic will not mold under body heat generated in the footwear.
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Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.
Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:
We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.
You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.
If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.
Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.
