David R.
Verified Purchase
Good product, slow expensive shipping.
I have used this product (Vasyli Dananberg First Ray Orthotic) for years, but my regular supplier disappeared, so I was glad to find them on this site for a reasonable price. I was a little wary because of the negative reviews of this merchant, mainly regarding the condition of products received or the return policy. As it turned out, my order was not shipped on time, and when I contacted the company, they were not able to give me an updated shipping date, although the website promises to send them within 1-2 business days. After all, I paid a shipping cost equal to Priority Mail. The agent told me they had trouble getting them from their supplier. If this company does not have the item in stock they should say so on the product page. At any rate, the item finally did arrive a week late. I was notified by UPS that it was shipped before I was notified by the company. I will have to think twice before ordering from this company again.
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