Tiger Tail Hot And Cold Water Bag

Brand/Manufacturer: TIGER TAIL USA
Item # Desc Pkg Price
#11-1951 Medium $0.74
#11-1952 Large $0.91

Tiger Tail Hot And Cold Water Bag is a simple, yet effective tool to relieve sore muscles, soothe minor muscle pain and cramping, and alleviates stress and tension. It provides deep and quick muscle penetrating temperatures for fast relief. Despite being thin and lightweight, this sturdy bag supports up to 600 lbs. of pressure. It is designed to deliver heat or cold therapy to any part of the body quickly and easily by conforming to all body curves.

Tiger Tail Water Bag Features

  • Durable ultra-thin polymer layers  
  • These hot and cold packs are hypoallergenic, Latex-free and odor-free 
  • Great for massage therapy, physical therapy, chiropractic care and post-surgical care 
  • Convenient size makes these great for home use, durability makes them ideal for multi-user environments
  • 18? x 24?

How to use Tiger Tail Water Bag?

  1. Remove snap cap and fill bag approximately 1/3 full with tap water. - For warm application, please fill it with warm water (108°F-113°F). Do not use boiling water
  2. For cold application, please fill it with cold water and 2 cups of ice. Do not freeze
  3. Let out excess air and re-attach snap cap
  4. Make sure the cap is securely in place
  5. Test for leakage by turning the bag upside down and pressing firmly on the bag

  • Who Can Benefit
    - Someone who carries stress and tension in their head, neck, back, shoulders, arm, elbow, knee, shin, calf, and other muscles. Great for massage therapy,physical therapy, chiropractic care, post-surgical care, fibromyalgia care, menstrual cramps relief, and many more.

  •  Where Does It Work Best
    - For neck, shoulder and back care, simply lay on hot water bag. For menstrual cramps care, position the hot water bag on your abdomen area.For bruises on the elbow, wrist, knee, and ankle, fold the cold water bag around the area.

  • Quick Instructions
    - Fill the bag 1/3 full with water.
    - Use on any part of the body. Bag conforms to all body curves and supports up to 600 lbs of pressure.

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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