Philips Adult SMART Pads Cartridge

Brand/Manufacturer: PHILIPS MEDICAL SYSTEMS
HeartStart Adult SMART Pads Cartridge are for people older than eight years of age or weighing more than 55 pounds. Cartridge contains two self-adhesive defibrillation pads that are peeled and placed on patients bare skin. Pads can sense that they have been removed from cartridge and applied to patient.

Why choose Philips HeartStart OnSite Adult SMART Pads?

  • Philips HeartStart AED pads have adapters that snap into place, securing a well-fastened connection
  • Built in handle that is able to be pulled off for quick access
  • Visual aid is included on each pad to show proper placement on the SCA victim.
  • Ability to sense when they’ve been removed from their casing and hooked up to a person
  • Philips Adult SMART Pads Cartridge has active surface area 13.2" x 13.2" (85cm x 85cm)
  • Cable length is 54" (137.1cm)
  • Energy delivered is nominal 150 Joules into a 50ohm load

What to buy with Philips HeartStart Onsite AED Adult Smart Pads


How to install SMART Pads?

  • Remove new pads cartridge from its package
  • Release and remove the old pads cartridge by locating the latch on top of the OnSite unit and sliding it
  • Insert new pads cartridge by sliding the bottom end of the cartridge into the recess and then pressing down firmly until the latch clicks into place
  • Once the pads have been fully inserted, the OnSite unit will inform you that pads have been inserted and that it is ready for use.

Note:
  • Do not pull the pads cartridge hard cover or film seal until ready for actual use.
  • If hard cover is accidentally opened, cover immediately to prevent adhesives from drying.
  • Once pad adhesives have been exposed, you will need to replace the entire pads cartridge

How to change the electrode pads for Philips HeartStart OnSite?

  1. Slide the release latch at the top of the AED to the right to release it from the AED unit.
  2. Remove the wrapper from the new cartridge and place the bottom of the cartridge into the bottom of the cartridge compartment on the front of the AED.
  3. Press the top of the cartridge down so it snaps into place.

Philips Adult SMART Pads Cartridge Specifications

Patient ApplicationAdult
Conductor Surface Area85 cm2
Temperature Range for Storage10° - 43°C
Recommended Patient Weight> 25 kg
Leadwire Length1.4 m (4.6')

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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