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CareActive Wheelchair Winter Poncho is specially designed for wheelchair users to keep them warm in cold weather. It is an ideal solution for those individuals who do not want to struggle with a winter coat or standard poncho during cold winters. It protects user and his/her wheelchair.
ItemName - now 03/06/2021
UserName - now 03/06/2021
01
Alaric 01/18/2017
Answer
Customer Care 01/19/2017
Yes, CareActive Wheelchair Winter Poncho is unisex.
02
Liz 01/18/2017
CareActive Wheelchair Winter Poncho comes in the universal size and works for both adults and kids. Also, it is very easy to put on and take off.
03
George Sharp 12/12/2016
Customer Care 12/14/2016
Yes CareActive Wheelchair Winter Poncho works with power wheelchair that has a headrest.
04
Valery 12/07/2016
Customer Care 12/07/2016
CareActive Wheelchair Winter Poncho is waterproof and is fully lined with cozy and warm sherpa lining to keep you warm in the cold weather.
05
Timothy L Gove 11/30/2016
Customer Care 12/01/2016
Yes, CareActive Wheelchair Winter Poncho is waterproof.
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Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.
Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:
We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.
You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.
If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.
Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.
