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Advanced Orthopaedics Universal Wrap Around Knee Brace

Brand/Manufacturer: ADVANCED ORTHOPAEDICS
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Item # Desc Pkg Price
600 Universal, Knee Circumference- 12" - 23" $0.99
$50.45
$32.99

Advanced Orthopaedics Universal Wrap Around Knee Brace is designed for mild to moderate ligament joint pain, strains , sprains of the knee ligaments or patellar instabilities. It is an excellent choice for those patients who are not able to pull a knee sleeve over their feet. Unique wrap design fits a wide range of sizes. It features two medial and two lateral spiral steel stays and universal buttress pad for easy adjustment and exact fit.

More Information

  • Sizing: Measure around the center of the knee with leg extended.
  • How To Apply:
    - Best applied when in standing position. Center opening of brace on the kneecap. Wrap the top thigh band around leg to desired compression.-
    - Fasten by attaching hook and loop closure to the support base. Repeat with the bottom calf band. Re-adjust thigh band if necessary. Ensure support is not too tight. 
  • Care Instructions:
    - Hand wash in cold water with mild soap. Wrap in a towel to remove excess water not twist or wring). Air dry away from heat.
    - Do not tumble dry. Do not bleach. 
  • Caution: Wear as recommended. Always consult a physician when encountering persistent pain, discomfort, inflammation, or swelling.
  • Warning:
    - Contact neoprene material with skin may cause irritation.
    - Persons with a known susceptibility to derma or with broken skin should avoid contact with neoprene.
    - Anyone who develops skin irritation from cent with this material should discontinue its use immediately. Should not be worn by persons with phlebitis circulatory disorders.
    - Not recommended to be worn while sleeping.

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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