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Essential Medical Designer Aluminum Offset Cane is the best selling cane available in attractive designer fashion patterns. These canes have the most comfortable style and are the number one recommended cane by physical therapists. Each cane features a soft durable foam handle that contours to the arthritic hand.
ItemName - now 01/27/2021
UserName - now 01/27/2021
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Norman 05/17/2017
Answer
Customer Care 05/18/2017
Please go through all the gallery images of this product on our product page. Each gallery image is named as per the specific model/design.
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Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.
Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:
We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.
You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.
If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.
Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.