Drive Home Bed Side Helper

Brand/Manufacturer: DRIVE MEDICAL

Drive Home Bed Side Helper attaches to hollywood style home bed frame with four legs on the floor to provide extra secure assistance getting in and out of home bed. Rail features four easily accessible grasping points and is constructed of durable, solid steel tubing.

Drive Home Bed Side Helper Features

  • Drive Side Helper comes with 8" mounting bracket for a secure fit 
  • 11" wide frame for one or two handed use 
  • Adjustable leg height to fit most beds 
  • Easy to install, no tools required 
  • Allows for normal bedding drape 
  • Weight limit: 250lbs

Application Instructions Of Drive Home Bed Helper

  • When properly attached to a metal bed frame, per the instructions below, this product is intended to assist a person in sitting up from a prone position in bed. It is also intended to help a person stand up or sit down while getting into and out of bed
  • Remove Bed Side Helper from the shipping container and cut the plastic strap retaining the hardware bag. Thread the leveling glides into the bottom holes. If the unit will be used in a room with carpeting, snap the carpet grippers onto the leveling glides
  • Make sure the bottom clamp is assembled with the tabs inserted into the slots of the Bed Side Helper, with the tabs facing upUnthread the two clamping knobs from the bottom, just far enough to keep them from falling out 
  • Attach the assembled Bed Side Helper to the side of the metal bed frame, approximately 24 inches from the headboard. Select a location within a comfortable reach for the person who will be using Bed Side Helper. Slip the rolled-over lip on the vertical plate over the bed frame channel and tighten the clamping knobs to press the bottom clamp against the bottom of the frame. Make certain that the bottom clamp fits over the inner edge of the bed frame and the frame is securely locked in position 
  • Adjust the leveling glides down to contact the floor. Adjust all four glides evenly, using the 1/2" open-end wrench (provided) to turn the adjusting nut

Caution
  • This product is not intended to support full body weight
  • Do not use as a ladder or stand on crossbars
  • Do not use as a walker.


Warning WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov

Warranty

Lifetime limited warranty

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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