DonJoy UltraSling IV Arm Sling

Brand/Manufacturer: DJO INCORPORATED
Item # Desc Pkg Price
11-0445-2 Small, Up to 11" $3.90
11-0445-5 X-Large, 15"+ $3.68

Donjoy UltraSling IV Arm Sling leads the way in comfort and convenience. The three-point strapping system is easy to put on, while its unique design eliminates pressure on the neck, leading to increased patient comfort and compliance. The soft, breathable inner lining with mesh laminate helps improve ventilation. A new, contoured cushion provides the needed abduction while relieving pressure on the ulnar nerve.

When to use UltraSling 4 Sling?

  • Post-operative treatment
  • Rotator Cuff repairs
  • Bankart procedures
  • Capsular shifts
  • Glenohumeral dislocation/subluxation
  • Soft tissue repairs/strains

DonJoy Arm Sling Features

  • New contoured cushion design eliminates pressure on the ulnar nerve and provides comfortable 15 degrees of abduction
  • Larger vents promote proper airflow
  • Soft liner wicks away moisture and helps increase ventilation

More convenience:
  • Color-coded stress ball and label by size for quick identification and accurate dispensing
  • Sized, universal arm sling design converts from right to left, reducing inventory required

More compliance:
  • 3-point strapping system evenly distributes weight and takes pressure off the neck
  • Soft padded, customizable straps provide maximum comfort

Material components:
  • Nylon, Polyester, Spandex, Polyurethane

DonJoy UltraSling IV Arm Sling Instruction Manual

How to put on UltraSling IV Arm Sling?

  1. Release waist belt on cushion and forearm strap on sling. 
  2. Align cushion on the injured side at waist/hip level with elbow fixed at 90º. The Contoured edge of the cushion should be positioned to the back of the forearm/elbow. Bring waist strap around back and attach the strap with buckle at front of pillow. Adjust the strap and trim as necessary for proper fit. 
  3. Place forearm into the sling with an arm as far back as possible in the sling. Secure thumb strap between the thumb and forefinger at front of sling. Secure forearm strap to sling and cushion. 
  4. Using your free arm reach behind your body and slip arm through the shoulder strap. This motion is similar to putting on a backpack. One strap should be over the unaffected shoulder (clavicular area) and the other under the arm. Adjust and trim both straps for proper fit. 
  5. Secure shoulder strap A through O-ring on front of sling. Adjust ALL straps for adequate stabilization of the injured shoulder. Remove Y-tabs on strap ends and trim as needed. Replace Y-tabs and secure straps. 
  6. For exercise and rehab detach the outside quick release buckle on sling to increase the range of motion.

How to clean Ultra Sling IV?

  • Hand wash in cold water 30ºC/85ºF. 
  • Hang dry.

Warnings and Precautions:
  • If you experience any pain, swelling, sensation changes, or any unusual reactions while using this product, consult your medical professional immediately.

What to buy with DonJoy Sling

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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