Trio Silken Silicone Stoma Gel

Brand/Manufacturer: TRIO OSTOMY USA
Item # Desc Pkg Price
1070 Tube, 2oz $0.84
$20.99
$16.79

Trio Silken Silicone Stoma Gel is a silicone gel that is used to fill skin folds, creases and uneven areas around the peristomal skin to provide a better surface for the application of an ostomy appliance. Unlike hydrocolloid pastes or strips, Trio Silken will not absorb moisture or body waste and will not break down, leaving one with a difficult and messy substance to remove. Instead, as wear time progresses, it cures to a single piece of silicone adhesive that removes in one piece when fully cured.


What is Trio Silken Responsive Silicone Technology?

  • Highest level security and comfort to get through every day
  • Maintain integrity for longer and therefore maintain adhesion
  • More hygienic than hydrocolloid product
  • Prevents infections in the skin around your stoma and calms irritated skin
  • Unique flexibility

What are the Benefits of Trio Silken?

  • Creates an even skin surface – prevents leakage of body waste and gas
  • Does not absorb body waste – delivers longer usage and improved hygiene
  • Remains soft and flexible – allows natural movement of the skin
  • Removes in one piece – will not leave a sticky, difficult to remove residue
  • Does not rely on heat or air to solidify – uses the skin’s natural moisture to turn into ‘rubbery’ gel
  • Solidifies slowly – will remain soft until the skins gaps and creases have been filled

What to buy with Trio Silken Stoma Gel


How to use Trio Silicon Stoma Gel?

  • Step 1: Take the tube of Silken, remove the cap and puncture the foil seal using the point on the reverse side of the cap.
  • Step 2: Squeeze the silicone gel from the tube directly onto the skin to fill any depressions and skin contours.
  • Step 3: Apply your pouching system in the normal way directly onto the wet gel. You don’t have to wait for the gel to set.
  • Step 4: The gel will cure/set under the pouch during normal wear time. Unlike other pastes, Trio Silken remains flexible and will be very comfortable in use.
  • Step 5: To remove the gel, gently peel the wafer of your pouch from the skin as normal. Usually the gel will be stuck to the wafer and will peel away with it. If not, it will be very easy to peel off the gel in one piece after use. It won’t leave any residue on your skin.
Note: Always make sure your skin is clean and dry before applying Silken, as it will not adhere to wet skin. Silken can be used to fill uneven skin or areas that are prone to leakage.

Trio Stoma Gel Reviews

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Gerry Oehring     03/07/2017

Do you accept medicare and illinois medicaid for your ostomy supplies?

Answer

Customer Care    03/08/2017

Unfortunately we do not deal directly with insurance companies. Our customers will purchase products then submit the paid invoice to their insurance company for reimbursement. We strongly advise checking with your insurance company first to make sure they will reimburse your purchase. 

 I hope this answers your question.

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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