SunBox SunRay II Light Box

Brand/Manufacturer: THE SUNBOX COMPANY
Item # Desc Pkg Price
SB-717 15.5T X 23W X 3.25D $12.00
$550.85
$399.99
SunBox SunRay II Light Box has two light settings. It is ideal for home or office and can be placed on desk, tabletop. The leg pieces of the desk stand are easily detached and reattached to the back of the unit for portability. It is energy efficient. Spectrally transparent prismatic diffuser that blocks UV, does not filter the quality of light and will not yellow.

Features

  • SunBox SunRay II Light Box uses only 124 watts to run its full spectrum 5000k, 10,000 Lux bulbs
  • Light box is at high setting when both the switches turn on, it provides 10,000 lux at 23", 5,000 lux at 34" or 2,500 lux at 49"
  • It is on low setting when only one switch turned on, it provides 10,000 lux at 14" 5,000 lux at 24" or 2,500 lux at 36"
  • No heat and no bulb flutter with advanced electronics
  • Advanced energy efficient electronics that do not overload the lamps
  • UL Approved
  • Easy to Use
  • Ideal for: Home or Office
  • Placement: Desk, Tabletop or Stand (Optional)
  • Color: White

Warranty

6-months limited warranty

Customer Reviews

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Question

ItemName - now     11/29/2021

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01

Question

Lulu Ortega     03/06/2019

Are the lightbulbs only replaced only when they go out?  How long is the average lifespan of any of the bulbs?

Answer

Customer Care    03/08/2019

The light bulbs must be changed every (3) years to prevent ballast failure. Bulb replacement must be SunBox bulbs.

02

Question

Karen     09/11/2016

On the SunBox/SunRay light box, how are the bulbs replaced by owner?   Are all the panels removed by the screws?   

Answer

Customer Care    09/13/2016

Thank you for contacting customer care service.

Here is the link to the owners manual. 
 Bulbs must be replaced every three years to maintain lifetime warranty. 
http://www.sunbox.com/buyers-guide/

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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