R&B Telescoping Curtain Kit

Brand/Manufacturer: R&B WIRE PRODUCTS INC
Item # Desc Pkg Price
PST White $4.18
$195.09
$139.35
PST Blue $4.18
$195.09
$139.35
PST Green $4.18
$195.09
$139.35
PST Pink $4.18
$195.09
$139.35
R&B Telescoping Curtain is a flame-retardant vinyl curtain which can be easily cleaned. This aluminum rod-hung curtain can be extended 90 inches from the wall or can be pushed back to an out-of-the-way 50 inches. Additionally the unit can be rotated to lie flat against the wall when it is not needed.

Features

  • R&B Telescoping Curtain Kit contents:
    - Flame-retardant curtain
    - Wall bracket with mounting hardware
    - Telescoping rod
    - Curtain hooks
  • Height of curtain: 72"

More Information

  • Assembly Instructions:
    - Tools Required: Phillips screwdriver, Electric drill, 1/8" drill bit and a tape measure
    - The recommended mounting height of the bracket is 80" from the floor to the top of the bracket.
    - To mount the Bracket, locate a wall stud and align one side of the bracket along the stud. Mark the 4 holes in the bracket. Using the 1/8" drill bit, drill a hole at the 4 places marked on the wall. Insert 2 of the Wall anchors into the holes that do not line up with the wall stud. Using the screws supplied, fasten one side of the bracket to the wall and into the stud. Fasten the other side of the bracket into the wall anchors. If a wall stud can not be located, use all four wall anchors and screws supplied. Periodically check mounting screws for tightness
    - Insert the short end of the Telescoping Rod into the hole in the bracket after the bracket has been mounted and secured to the wall. Place the black plastic cap on the bottom of the short end. The expandable arm should swing freely from side to side.
    - Place the supplied curtain rings onto the rod
    - Attach the curtain to the hooks. There are 12 hooks provided, only 11 are needed.
    - Curtain is now ready for use.
    - To clean the vinyl panel use only mild liquid soap and water.
  • Warning:
    - Do not hang equipment or personal objects from curtain rod.
    - Do not use the rod as an aid to assist a patient.

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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