Obi Teachable Robotic Dining Assistance Device

Brand/Manufacturer: NORTH COAST MEDICAL
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Item # Desc Pkg Price
NC38012 Obi Robotic Dining Assistant $204.00

Obi Teachable Robotic Dining Assistance Device creates an empowering, traditional, and dignified dining experience by allowing the diner to control food selection and pace of eating. Users need the cognitive capability to operate a simple machine, as well as the physical ability to chew and swallow without choking. Obi benefits people of all ages living with conditions affecting the upper extremities. It is ideal for patients with ALS, amputation, arthritis, cerebral palsy, muscular dystrophy, neuromuscular conditions, Parkinson;s, spinal injury, and stroke.

Features of Obi Robotic Dining Assistant

  • Obi Dining Assistance Device is powered by a rechargeable battery that offers 2-4 hours of service
  • Plate, placemat, and spoons are microwave safe, dishwasher safe, freezer safe and food-safe
  • First teachable robotic device that blends cutting edge robotics, elegant design, intuitive controls and personality creates an enjoyable and dignified dining experience for those who rely on a caregiver
  • Touch-sensitive buttons are wipe down safe and allow for easy interaction with Obi
  • Interchangeable spoons attach with magnets and are designed for a comfortable feel and effecient food capture
  • Stays put with a non-skid base by gripping any table surface
  • Plug into any outlet for a quick change and long lasting battery power. 
  • Universal 3.5 mm headphone jacks accommodate a variety of common accessibility switches
  • One-touch teach icon empowers a caregiver to select a delivery location in seconds
  • Iconic design
  • Natural flowing form
  • Minimalist setup and operation
  • Personable gestures
  • Quiet and inconspicuous
  • Graceful, life-like motions
  • FDA compliant
  • Collision detection
  • Underwriters Labs (UL) certified
  • Portion control
  • Food repositioning
  • Multi-directional food capture
  • Class I medical device

What does the shipping package include?

  • 1 Set of (2) electrical switches
  • 1 plate
  • 1 placemat
  • 1 small spoon
  • 1 large spoon
  • 1 charging cable
  • User manual

To access a quick guide for Obi Dining Assistant, please click the link below -

Obi Teachable Robotic Dining Assistant User Guide

What to buy with Teachable Robotic Dining Assistant

Obi Dining Assistand Warranty

A 1-year Limited Warranty covers any defective material or workmanship under normal use.

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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