Nova Medical GetGO Classic Rolling Walker

Brand/Manufacturer: NOVA-ORTHO MEDICAL

Nova Medical GetGO Classic Rolling Walker comes with the Lock n' Load feature that locks the walker in a folded position, making it much easier to lift into and out of a vehicle or any storage situation. Its wheels are 6" rubber wheels with a 1" wide base that is durable, great for indoor and outdoor use, and provide a smooth and stable ride. The patented feather touch hand brakes from NOVA are designed specifically for maximum comfort and control. The 2" thick padded seat is supportive, long-lasting, and simple to clean. The roomy pouch is ideal for storing and carrying personal items while keeping them secure and hidden. There is also a small pocket for keys and phones inside the pouch.

GetGO Classic Rolling Walker Features

  • Lock n' Load feature that locks the rolling walker in a folded position 
  • 6” wheels great for indoor and outdoor use 
  • 2" thick padded seat roomy pouch is ideal for storing
  • Pouch Dimensions: 15.5"W x 9.25" D x 6.25”H
  • Feather-touch hand brakes 
  • Small pocket for keys and phones inside the pouch

What to by with GetGO Classic Rolling Walker

  • Nova Medical Cane Hook
  • Nova Medical Seat and Back Cover
  • Nova Medical Travel Bag
  • How to Open

    1. Hold the walker upright and rest it on the rear wheels.
    2. Hold both handles and squeeze the handbrakes.
    3. Push down and forward on both handles until all four wheels are touching the ground.
    4. Push down on the bottom of the bag until the folding crossbar is fully engaged

    How to Fold

    Swivel the padded seat up and gently pull up on the folding strap until the walker is in the folded position

    Determining the correct handle height

    Stand upright behind the walker with your arms hanging at your side and both feet in line with the rear wheels. Adjust the height of the handles so that they are even with your wrists. This should create a 20 to 30-degree bend in the elbow when using the walker.

    How to Lock

    1. Place the walker in the folded position and rest it on the rear wheels.
    2. Grasp the contoured pad at the base of the Lock N’ Load and push upward until the tip is inserted into the hinge opening

    How to UnLock

    1. Place the folded walker on the rear wheels.
    2. Grasp the contoured pad at the base of the Lock N’ Load and push downward until the tip is removed from the hinge opening.
    3. Open the walker by squeezing the handbrakes and pushing down and forward.

    How to Use Handbrakes

    1. Squeeze handbrake to stop the walker or control your walking speed.
    To lock/unlock:
    1. Push down on the brake handles.
    2. The handles will lock into a downward position when properly engaged.
    3. Pull up on brake handles to unlock

  • Nova GetGo Rolling Walker User Guide
  • Safety warning Instructions

  • DO NOT exceed the weight capacity
  • DO NOT use as a wheelchair or to transport someone
  • DO NOT sit on the rollator on an incline
  • DO NOT support your full body weight on the handles when attempting to sit down
  • Both feet should rest flat on the ground when sitting
  • Make sure the rollator frame is fully opened before use
  • 3 Reasons to shop with HPFY


    Nova Medical GetGO Classic Rolling Walker Specifications

    ParticularsSpecifications
    Weight Capacity300 lbs
    Weight14.1 lbs
    Overall Dimensions High:24.25" W x 23" D x 36.5" H
    Overall Dimensions Low:24.25" W x 23" D x 32.5" H
    Overall Dimensions When Folded:37.5" - 42.25" H x 24.5" W x 11.5" D
    Wheel Size:6"
    Height Adjustment:32.25" ¬ 36.5"
    Width Between Handles:17.75"
    Approximate User Height:5'4" - 6'1"
    Basket / Bag Dimensions:15.5" W x 9.25" D x 6.25" H
    Seat Height:22.25"
    Seat Dimensions:13.5" W x 12.75" D
    Seat:Padded
    Storage:Pouch
    Handle Height Adjustment:32.25" - 36.5"

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    What is HPFY’s return policy?

    Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

    1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
    2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
    3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
    4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
    5. Return orders are subject to a 20% restocking fees.
    6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
    7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
    8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

    Which products are Non-Returnable?

    Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

    1. All hygienic items.
    2. Opened personal care items.
    3. Anything opened, used, or tried on.
    4. All customized items.
    5. Besides these, items that have the “non-returnable” phrase on the website.

    We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

    How do I receive a return authorization number?

    You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

    • Login to your account
    • Go to “order history”
    • Click on “return order”
    • Fill out the return form and Submit it

    If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

    How long does it take to receive a refund?

    Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

    Is there any Restocking Fees?

    1. 20% restocking fees will be applied.
    2. Outbound shipping cost is non-refundable.
    3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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