Merz Mederma Advanced Scar Gel

Brand/Manufacturer: MERZ PHARMACEUTICALS, LLC

Merz Mederma Advanced Scar Gel is the number one doctor and pharmacist-recommended product for scars. It is clinically proven to soften, smooth, and reduce the appearance of old and new scars from cuts, surgery, acne, or burns. It temporarily protects and helps relieve chapped or cracked skin. It must not be used on deep or puncture wounds, animal bites, or serious burns.

Features

  • Merz Mederma Advanced Scar Gel improves the color, texture and overall appearance of old and new scar
  • Soothing formula is safe for sensitive skin

More Information

  • Direction For Use:
    Mederma Gel should be evenly applied and gently rubbed into the scar 3-4 times a day for 8 weeks on new scars and 3-4 times a day for 3-6 months on existing scars.
    Begin using Mederma Gel as soon as your wound has healed or your sutures have been removed. You may also start using it immediately on older scars.
    Not intended for use on open wounds.
  • What Is Mederma Gel?
    It is the first topical gel created to help reduce the appearance of scars. It is made from a proprietary botanical extract to form a greaseless gel that is pleasant-smelling, easy to use, and most importantly, effective.
  • When Should I Start Using Mederma Gel?
    As soon as your wound has healed or your sutures have been removed. Or, start using Mederma Gel immediately on older scars.
  • Who Should Use Mederma Gel?
    Anyone with a scar can use Mederma Gel. When used as directed, it is safe for all ages. However, some people may be sensitive ti its ingredients, so if you experience severe itching, swelling or scar discoloration, stop using Mederma Gel immediately. If symptoms persist, you should contact your doctor.
  • So What Makes Mederma Gel Different?
    Well first of all, Medrema Gel is the number 1 doctor-recommended product for scars. It is also an invisible topical gel. So, unlike cosmetic pads or silicone sheeting, your scar management is never noticeable.
  • Does Mederma Gel Makes Scar Disappear?
    No product can make scars disappear completely. But Mederma Gel can help them appear softer, smoother and less noticeable.
  • What Is Cepalin?
    Capaline is the proprietary botanical extract used in Mederma Gel. It works to soften hardened scar tissue and improve the color, texture and overall apparance of scars.

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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