Mediflow Elite Waterbase Pillow

Brand/Manufacturer: MEDIFLOW
Item # Desc Pkg Price  
1066-06 20" x 28" $1.89

Mediflow Elite Waterbase Pillow provides rejuvenating, restful sleep by reducing tossing and turning. This pillow contains easy-to-fill water base for custom firmness and support. It is constructed with soft, hypoallergenic fiber filling and includes luxury features like 300 thread count, rope cord edge and cover. This innovative design centers around an adjustable water pouch.


  • Mediflow Elite Waterbase Pillow improves sleep and reduce neck pain
  • Thermal insulator surrounds the water layer for extra comfort
  • Instantly adjusts to changes in sleeping position
  • 100% cotton sateen cover
  • Easy-to-fill water pouch for the right firmness
  • Restores energy
  • Soothe daily stresses
  • Also available (separately):
    - Chiroflow Waterbase Pillow (Code #1141-06, 1106)

More Information

  • Water Pillow Filling Instructions:
    - Step 1. Use the wrench provided to remove the Mediflow Waterbasecap. Insert the base of the tool in the valve cap and use as a wrench to loosen cap. Turn the tool counter-clock wise and remove the cap.
    - Step 2. Use the funnel to add water to the Mediflow Waterbase. Insert the tool into the valve opening, tighten and use as a funnel.
    - Step 3. Hold the pillow upright using a chair to support it. Fill the pouch with a measured amount of water to achieve the desired firmness of your pillow, soft medium or firm.
    - Step4. Gently push your fingers down to find the top of the water level in the water pouch.
    - Step 5. Gently flatten the remaining portion of the pouch in a sweeping motion to remove air from the water pouch.
    - Step 6. Continue to apply light pressure to top portion of the Mediflow Waterbase water pouch while replacing the cap.

Customer Reviews

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Susan Snow     07/26/2016

Is this pillow machine washable?


Customer Care    07/27/2016

Thank you for contacting customer care service.

Hand wash in cold water with cap on



Ada     07/13/2016

What size is this Mediflow Waterbase Pillow?


Customer Care    07/14/2016

Thank you for contacting customer care service.

 It is a Jumbo size pillow which measures 20" x 28" (50.8cm x 71.12cm) and will fit a standard or queen pillow case


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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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