Item C7 is on backorder and will be shipped once it is back in stock.

Joerns Healthcare BioClinic Positioning Wedges

Brand/Manufacturer: JOERNS HEALTHCARE
Item # Desc Pkg Price
C7 With Cotton Cover $3.18
$137.79
$106.00
C12 With Cotton Cover $3.96
$171.59
$132.00
8040 With Waterproof Cover $3.57
$154.69
$119.00
8060 With Waterproof Cover $3.02
$130.99
$100.70
8050 With Waterproof Cover $4.38
$189.79
$146.00
Joerns Healthcare BioClinic Positioning Wedges stabilize the patient securely in several positions without slipping or sliding. They hold position better than rolled towels or pillows and used to support arm or leg when lying on side or at foot of bed to prevent sliding in supine or gatched positions. This is a foam product and weight is 4 pounds. The cover is made of cloth, soft cotton for support.

More Information

  • Cleaning Instructions:
    - Clean by wiping the surface of the product with mild soap and water, then rinsing thoroughly with clean water
    - This product may not be autoclaved nor submersion cleaned (i.e. laundered)
    - If disinfection is required, use one part bleach to nine parts water, then rinse thoroughly with clean water
    - Approved disinfectants may be used if preferred
    - Do not use solvents or harsh cleaners

Specification

ParticularsDimensions
Item - C715°, 24" x 24" x 7"
Item - C1025°, 24" x 24" x 10"
Item - C1230°, 24" x 24" x 12"
Item - 804015°, 24" x 24" x 7"
Item - 806025°, 24" x 24" x 10"
Item - 805030°, 24" x 24" x 12"

Reviews for Positioning Wedges

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Question

Tom     09/26/2014

Regarding product # C7: 15 deg., 24" X 24" X 7" Positioning Wedge:

Specifically, what is the wedge encased in?  i.e.- What is the covering material made of?  Is it light weight or heavy weight, rubber or vinyl, thin, or thick, soft and cushie?  Is it washable, like cotton?  Does it have a zipper around it?

All that you can tell me is appreciated.

Thank you.


Answer

Customer Care    10/03/2014

Thank you for your inquiry. The item C7 is sold by case, 2 in a case. This is a foam product, weight is 4 LB. The cover is made of cloth, soft cotton for support. Please refer cleaning instructions on product page for more information.

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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