First Quality Procare Adult Washcloth Soft Pack

Item #	Desc	Pkg	Reward Earn reward dollars on every purchase you make. Redeem them on your next order. Reward $	Price
Options
CRW096	12" x 8", Strong Fabric -96/Pack	96/Pack	$0.27	$7.69 $5.49
CRW096	12" x 8", Strong Fabric -96/Pack,6Pk/Case	96/Pack,6Pk/Case	$1.61	$45.15 $32.25

First Quality Procare Adult Washcloth Soft Pack is strong and soft washcloths for gentle and effective cleaning. Its strength helps maintain its shape so that available cleaning area is maximized and there is no poke through to protect caregivers during cleaning.

First Quality Procare Adult Washcloth Soft Pack Features

First Quality Procare Adult Washcloth Soft Pack are interfolded so that they dispense one at a time
With procare there is no reaching in the pack and pulling out multiple washcloths, reducing the likelihood of cross-contamination and waste
Strong fabric
Re-stick lid with finger lift
Single hand dispensing
For gentle and effective cleaning
The re-stick lid with finger lift makes it easy for a caregiver to grab and open
The lid also seals tightly to prevent washcloths from drying out

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
Return orders are subject to a 20% restocking fees.
All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

All hygienic items.
Opened personal care items.
Anything opened, used, or tried on.
All customized items.
Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

Login to your account
Go to “order history”
Click on “return order”
Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

20% restocking fees will be applied.
Outbound shipping cost is non-refundable.
For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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