Ottobock Genu Therma Knee Sleeve Without Patella

Brand/Manufacturer: OTTO BOCK
Item # Desc Pkg Price
8361-S-7 Small $1.53
$76.50
$51.00
8361-M-7 Medium $1.53
$76.50
$51.00
8361-L-7 Large $1.53
$76.50
$51.00
8361-XL-7 X-Large $1.53
$76.50
$51.00

Cybertech Ottobock Genu Therma Knee Sleeve Without Patella provides proprioception, warmth, and support for the knee joint. The innovative material combines compression, breathability, and anti-migration for improved performance and patient comfort. The support improves thermo-regulation, proprioreception and circulation, promotes the resorption of edemas by compressing the soft tissues and can relieve pain.


Ottobock Genu Therma Knee Sleeve Highlights
  • Supports sensory motor control
  • Provides warmth and compression
  • Reduces pain
  • Improves blood circulation

Ottobock Genu Therma Knee Sleeve Features

  • Angled design for anatomical fit
  • Elastic and supple
  • Can be used for left or right
  • Click here for Instructions For Use
  • Indications:
    - Knee pain without ligament laxity or feeling of instability
    - Irritation and swelling of the knee joint
    - Tendomyopathy
    - Insertional tendinosis
    - Knee pain caused by strain
    - Soft tissue irritation following injuries and/or surgeries
    - Minor knee osteoarthritis
    Note: While standing and weight bearing, measure leg circumference 6" (15.25cm) above mid-patella, and 6" (15.25cm) below mid-patella.

More On Ottobock Genu Therma Knee Sleeve

Selecting the Size:
  • Measure the circumference of the thigh 15 cm above the center of the patella.
  • Measure the circumference of the lower leg 15 cm below the center of the patella.
  • Determine the size of the support.

Application:
  • The patient is sitting on the front edge of a chair.
  • Open all hook-and-loop closures on the support.
  • Hold the support by the top edge on both sides and pull it over the knee.
  • The red side strap of the support lies on the inner/outer side of the knee.

Cleaning:
  • Use of improper cleaning agents.
  • Damage to the product due to use of improper cleaning agents.
  • Only clean the product with the approved cleaning agents.
  • Fasten all hook-and-loop closures.
  • Use a laundry bag or net.
  • Wash the support in warm water at 40°C (104°F) with standard mild detergent.
  • Do not use fabric softener. Rinse thoroughly.
  • Allow to air dry. Do not expose to direct heat sources (e.g. sunlight, stove or radiator).

Ottobock Genu Therma Knee Sleeve Specification

SizeCircumference 5.9" (15cm) below mid-patellaCircumference 5.9" (15cm) above mid-patella

Small

13.8" - 15" (35cm -38cm)17.3" - 18.9" (44cm - 48cm)

Medium

15" - 16.1" (38cm - 41cm)18.9" - 20.5" (48cm - 52cm)
Large16.1" - 17.3" (41cm - 44cm)20.5" - 22.0" (52cm - 56cm)
X-Large17.3" - 18.9" (44cm - 48")22.0" - 24.0" (56cm - 61cm)

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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