Ottobock Genu Carezza Patella Stabilizer Knee Support

Brand/Manufacturer: OTTO BOCK
Item # Desc Pkg Price
8360-S-7 Small $3.37
8360-M-7 Medium $3.37
8360-L-7 Large $3.37
8360-XL-7 X-Large $3.37

Cybertech Ottobock Genu Carezza Patella Stabilizer is comfortable to wear for sports, recreation and especially well-suited for everyday use. Genu Carezza is flexible that keeps patella in correct position and prevents from luxation. The C-shaped pad is adjusted with two X-shaped straps. Its innovative material combines compression and breathability and fits excellent underneath the clothes. Genu Carezza Patella Stabilizer can be used for left or right.

Genu Carezza Patella Stabilizer Highlights
  • Reduces patellar lateralisation in trochlear dysplasia
  • Relieves pressure on the patella
  • Stabilises the patella
  • Can relieve pain

Genu Carezza Patella Stabilizer Features

  • Innovative TriTech material
  • High level of wearer comfort without slipping
  • Optimised patellar stability
  • Slim patellar tendon support
  • Indicated for
    - Patellofemoral pain syndrome (e.g. chondromalacia patellae, chondropathia patellae, retropatellar osteoarthritis)
    - Patellofemoral maltracking
    - Following patellar dislocation/subluxation
    - After lateral release operations
  • Click Here for User Manual

More On Genu Carezza Patella Stabilizer

Fitting and Application:
  • The patient is sitting on the front edge of a chair.
  • Open all hook-and-loop closures on the support.
  • Hold the support by the top edge on both sides and pull it over the knee until the patella cutout is centered on the patella.
  • Fasten the straps first below and then above the patella.

  • Clean the support regularly:
  • Fasten all hook-and-loop closures.
  • Recommendation: Use a laundry bag or net.
  • Wash the support in warm water at 40°C (104°F) with standard mild detergent.
  • Do not use fabric softener. Rinse thoroughly.
  • Allow to air dry. Do not expose to direct heat sources (e.g. sunlight, stove or radiator)

  • The daily duration of use and period of application are generally determined by the physician.
  • The initial fitting and application of the product must be carried out by qualified personnel.
  • Instruct the patient in the handling and care of the product.
  • Instruct the patient to see a physician immediately if any exceptional changes are noted (e.g. worsening of the complaint).

  • The following indications require consultation with a physician: skin diseases/injuries, inflammation, prominent scars that are swollen, reddening Ottobock | 7 and hyperthermia of the fitted limb/body area; lymphatic flow disorders, including unclear soft tissue swelling distant to the body area to which the medical device will be applied; sensory and circulatory disorders in the leg area.

  • Contact with heat, embers, or fire Injuries (e.g. burns) caused by melting of the material.
  • Keep the product away from open flame, embers, and other sources of heat.
  • Reuse on other patients and insufficient cleaning may cause skin irritation, formation of eczema, or infections due to contamination with germs.
  • Use the product only for a single patient.
  • Clean the product regularly.

Improper use and changes:
  • Change in or loss of functionality as well as damage to the product.
  • Use this product with care and only for its intended purpose.
  • Do not make any improper changes to the product.
  • Contact with ointments, lotions, or other products that contain oils or acids Insufficient stabilisation due to loss of material functionality.
  • Do not expose the product to ointments, lotions, or other products that contain oils or acids.

Incorrect or excessively tight application:
  • Skin irritation due to overheating, local pressure points due to tight application to the body.
  • Ensure that the support is applied properly and fits correctly.
  • Do not use the product in case of a known heat allergy.
  • When in doubt, do not continue to use the product if skin irritation occurs.
  • Use of a worn or damaged product.
  • Use of improper cleaning agents Damage to the product due to use of improper cleaning agents.
  • Only clean the product with the approved cleaning agents.

Genu Carezza Patella Stabilizer Specification

SizeLower Leg CircumferenceThigh Circumference
Small13.8" - 15.0" (35 - 38 cm)17.3" - 18.9" (44 - 48 cm)
Medium15.0" - 16.1" (38 - 41 cm)18.9" - 20.5" (48 - 52 cm)
Large16.1" - 17.3" (41 - 44 cm)20.5" - 22.0" (52 - 56 cm)
X-Large17.3" - 18.9" (44 - 48 cm)22.0" - 24.0" (56 - 61 cm)

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What is HPFY’s return policy?

Customer satisfaction is our top priority. We stand behind our products. If the merchandise you received is defective or not what you expected it to be, and you wish to return the item, please submit a return request in the My Account section of our website, contact our Customer Service department at (866) 316-0162 / (203) 616-2850 or email us.

  1. Merchandise must be returned within 30 days of the receipt of your order. Returns are not accepted after 30 days.
  2. Items (including parts and accessories) must be returned in new, unused, and resalable condition in its original packaging.
  3. Before returning any product, the buyer must obtain a Return Authorization Number (RA#) from a customer service representative. With your RA# you will receive a prepaid return shipping label.
  4. Orders returned without obtaining an RA# will be entitled to receive only "In-Store Credit" that can be used towards future purchases.
  5. Return orders are subject to a 20% restocking fees.
  6. All custom orders and hygienic items are non-returnable. Refer to the “Non-Returnable Items” section for further details.
  7. Returns will be reviewed and inspected before issuing credit. Please allow 3 to 4 weeks for processing. The credit will be applied to your original method of payment.
  8. If the return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.

Which products are Non-Returnable?

Due to the hygienic nature of some items, they are non-returnable. The items listed below are non-returnable:

  1. All hygienic items.
  2. Opened personal care items.
  3. Anything opened, used, or tried on.
  4. All customized items.
  5. Besides these, items that have the “non-returnable” phrase on the website.

We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. Images on the site may not always reflect the actual product. Footrests or leg-rests are not included with wheelchairs unless specified.

How do I receive a return authorization number?

You can submit a return request by logging into your account. You will receive the Return Authorization Number (RA#) details in the email within 2-3 business days.

  • Login to your account
  • Go to “order history”
  • Click on “return order”
  • Fill out the return form and Submit it

If you do not have an email address, we will make other accommodations for RA# Details. Write the RA# on your label affixed to your package prior to shipment.

How long does it take to receive a refund?

Please allow 3 to 4 weeks to process the returns. Once the item is received, and inspected, your refund will be processed and automatically applied to your credit card or original method of payment.

Is there any Restocking Fees?

  1. 20% restocking fees will be applied.
  2. Outbound shipping cost is non-refundable.
  3. For orders that qualified for free shipping, $8.99 will be deducted from the refund if the product is returned.

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